FF Portal

FF Portal (För- och Färdiganmälan) is a Lime Utility add-on that lets installation companies send installation reports to the grid owner through a portal. The grid owner handles them in Lime CRM. For general questions about add-ons, see the add-on FAQ.

Private persons and companies ask an installation company to do electrical work. The installer then submits a föranmälan (installation request) to the grid owner in the portal and follows it up with a färdiganmälan when the work is done. Everything in between is communicated between the portal and Lime CRM.

Features

• Installation reports and helpdesk tickets created from portal forms
• A report card that adapts to the report type, such as new connection, fuse change, production or battery storage
• Email and SMS to installers from Lime CRM, with templates and merge codes
• Installation companies and installers managed from the portal
• A setup in Lime Admin that installs the database structure, views and automations for you
• Works with the customer's own limetypes for installation, helpdesk and company

Get started

1. Check the requirements.
2. Read how it works.
3. Follow the installation guide.
4. Configure the add-on, TRAML and Lime Portal.